Shipping Policy

Order Processing

MPV Capital Trading aims to process orders as quickly as possible.

Orders are usually processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.

We currently ship products across Australia.

Shipping availability may vary depending on the customer’s location and product type.

Estimated delivery times may vary based on location, courier service, and product availability.

Standard delivery usually takes 5–12 business days after dispatch.

Remote or regional areas may require additional delivery time.

Shipping costs are calculated at checkout based on the order details, delivery location, and available shipping method.

Any applicable shipping charges will be shown before payment is completed.

Once your order has been dispatched, tracking details may be provided by email where available.

Customers can use the tracking information to monitor delivery progress.

While we aim to deliver orders within the estimated timeframe, delays may occur due to:

MPV Capital Trading is not responsible for delays caused by shipping carriers or external circumstances.

Customers are responsible for providing accurate shipping details at checkout.

MPV Capital Trading is not responsible for failed or delayed deliveries caused by incorrect or incomplete address information.

If your order is lost or arrives damaged, please contact us as soon as possible with your order details and supporting photos where applicable.

We will review the issue and assist with the next steps according to our store policies and Australian Consumer Law.

For shipping questions or order delivery support, please contact us through our website contact page.

Last Updated: June 2026