Privacy Policy
MPV Capital Cleaning Supplies respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or purchase products from us.
1. Information We Collect
Depending on how you interact with our website, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and delivery address
- Order and purchase information
- Information you provide when contacting us
- Website usage and technical information where applicable
We only collect information that is reasonably necessary for operating our business and providing our services.
2. How We Use Your Information
We may use your personal information to:
- Process and fulfil orders
- Arrange delivery
- Communicate with you about your order
- Respond to enquiries and customer service requests
- Process returns, refunds, replacements, or other requests
- Improve our website, products, and services
- Prevent fraud or misuse
- Meet legal and regulatory obligations
3. Payment Information
Payments may be processed through third-party payment providers.
MPV Capital Cleaning Supplies does not intend to store complete payment card details on its own systems where payment processing is handled by an external payment provider.
Payment information is handled in accordance with the relevant payment provider’s privacy and security practices.
4. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, understand website usage, improve our services, and, where applicable, support marketing and advertising activities.
You may be able to manage cookie preferences through your browser settings.
5. Sharing Personal Information
We may disclose personal information to third parties where reasonably necessary to operate our business, including:
- Delivery and courier providers
- Payment service providers
- Website and technology service providers
- Professional advisers
- Service providers assisting us with business operations
We may also disclose information where required or permitted by law.
6. Overseas Disclosure
Some third-party service providers we use may operate or store information outside Australia.
Where applicable, we take reasonable steps to ensure that personal information is handled appropriately and in accordance with applicable privacy requirements.
7. Security
We take reasonable steps to protect personal information against misuse, loss, unauthorised access, modification, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
8. Access and Correction
You may contact us to request access to personal information we hold about you or to request correction of information that is inaccurate or incomplete, subject to applicable legal requirements.
9. Privacy Complaints
If you have concerns about how we have handled your personal information, please contact us using the email address provided on our website.
We will review and respond to your complaint within a reasonable period.
If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner (OAIC).
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
11. Contact Us
For privacy enquiries or complaints, please contact:
MPV CAPITAL TRADING PTY LTD
28 Boardwalk Pl
Keilor East VIC 3033
Australia
Email: Please use the email address published on our website.
Last Updated: October 2026